At Clover Compliance, the protection of your personal data is a top priority. We are committed to transparency regarding what personal data we collect, how we use it, and the options you have regarding your information.
1. What Data Is Collected, How Is It Used, and How Long Is It Stored?
a) Processing for the Provision of Digital Services
When you use our digital services, our servers temporarily record information such as the domain name or IP address of your device, the content requested, and the response code. This data is used solely for data security purposes, particularly to defend against attacks on our servers. We do not use this information to create individual user profiles or share it with third parties. Logged data is deleted after seven days at the latest. We may perform statistical evaluations using anonymized data sets.
b) Voluntarily Provided Data
Additional personal data—such as your name, address, telephone number, or email address—is only collected if you provide it voluntarily, for example, when contacting us or signing up for our services.
c) Newsletter
If you subscribe to our newsletter, we will use your email address to send you updates and information about Clover Compliance. You can unsubscribe at any time.
2. Data Control for Social Media and External Links
Some pages on our website may contain links to other websites or icons for social media platforms (such as LinkedIn, Facebook, or X). By clicking on these links or icons, you will be redirected to external sites, which are operated under the responsibility of the respective providers. No data is transmitted to these platforms until you actively click on the link or icon.
Upon clicking, data such as your IP address, browser information, and the URL of the current page may be transmitted to the external provider. Please refer to the privacy policies of these third-party sites for more information.
3. Is My Usage Behavior Evaluated (e.g., for Advertising or Tracking)?
To enhance your experience and improve our digital services, we may analyze usage behavior in a pseudonymized form. Usage profiles are created within the boundaries of legal regulations. When you access our digital services, you may be prompted to consent to certain types of data processing. Processing necessary for the basic functionality of our services cannot be refused.
a) Functional Data Processing
These processes are essential for the operation of our digital services, such as enabling navigation, processing orders, and providing secure access. They also support anonymous evaluation of user behavior to help us improve our services.
b) Analytical Data Processing
We may use analytics to perform technical analyses, usage evaluations, and reach measurements. This helps us ensure service quality and address any structural issues. Analytical data is pseudonymized and stored for up to three months.
c) Optional Processing
Some optional features, such as chat or interactive tools, may require additional data processing. You will be informed about such processing and can provide or withdraw your consent as desired.
d) Marketing and Personalization
With your consent, we may use cookies and similar technologies to show you relevant content and advertising, both on our site and through our partners. This may involve the creation of pseudonymized profiles based on your interests.
e) Customer Relationship Management
Your personal data may be stored and processed in our CRM system to manage customer inquiries and communications, in accordance with your consent. We use reputable service providers who process data on our behalf and under strict confidentiality agreements.
4. Where Is My Data Processed?
Your data is primarily processed in the United States and other countries within the European Union. In some cases, data may be processed in countries outside the EU (third countries), but only if adequate data protection measures are in place, such as EU adequacy decisions or appropriate safeguards.
5. What Rights Do I Have?
You have the right to:
- Request information about the categories of data processed, purposes, recipients, and storage duration (Art. 15 GDPR).
- Request correction or completion of inaccurate or incomplete data (Art. 16 GDPR)
- Withdraw your consent at any time for future processing (Art. 7 para. 3 GDPR).
- Object to processing based on legitimate interest for reasons related to your situation (Art. 21 GDPR).
- Request deletion of your data under certain conditions (Art. 17 GDPR).
- Request restriction of processing where deletion is not possible or is contested (Art. 18 GDPR).
- Data portability: receive your data in a machine-readable format and transmit it to others (Art. 20 GDPR).
- Lodge a complaint with the relevant supervisory authority regarding data processing.
6. With Whom Is My Data Shared?
- Service Providers: We may engage service providers (processors) to handle data on our behalf for IT, marketing, customer service, and other business functions. These providers are contractually obligated to protect your data.
- Legal Obligations: We may disclose data if required by law or government authorities.
- Partners: If you use services provided by our partners, your data may be shared with them with your consent or as required for service provision.
7. Who Is Responsible for Data Processing and How Can I Contact Clover Compliance?
The data controller is:
Clover Compliance
[Your Company Address]
[City, State, ZIP, Country]
Email: [Your Data Privacy Contact Email]
Phone: [Your Contact Number]
If you have any questions about data protection at Clover Compliance, please contact our Data Privacy Officer at
[Your Data Privacy Contact Email